Terms & Conditions
The not so fine print
At Creative Flour, every cake and celebration setup is custom-made with care, creativity, and a whole lot of sprinkles. These policies help keep everything running smoothly so your celebration can be as stress-free as possible.
Booking & Payment
To reserve your date, a deposit is required once booking is set.
Your date is not officially secured until the deposit has been received.
Final payment may be required before your event date depending on the size and scope of the order. Once work has begun on your order, payments are non-refundable.
Custom Designs
Every Creative Flour order is custom designed for your celebration. Colors, themes, and inspiration photos are always welcome, but exact replicas may not always be possible.
Creative interpretation allows each design to be unique while still capturing the overall vision of your event.
Changes & Adjustments
Small changes can usually be accommodated if requested at least 7 days before your event date.
Last-minute design changes may not always be possible once preparation has begun.
Pickup Orders
Pickup times will be scheduled when your order is confirmed.
Once a cake or order has been picked up and leaves Creative Flour's care, the client assumes responsibility for proper transport and handling.
Delivery & Event Setup
Delivery and event setup may be available depending on the package or services selected.
A safe and accessible setup space must be available at the event location.
Creative Flour is not responsible for damage to cakes or décor once setup has been completed and approved on site.
Service Area & Travel
Creative Flour proudly serves celebrations from Denver to Fort Collins.
Events outside this area may still be accommodated depending on availability and may include an additional travel fee.
Cancellations
Because custom orders require preparation and reserved calendar space, cancellations may not be refundable depending on the stage of the order.
If an event must be rescheduled, Creative Flour will do its best to accommodate the new date when possible.
Allergies & Ingredients
While care is taken during preparation, Creative Flour products are made in a kitchen that may handle common allergens such as wheat, dairy, eggs, soy, and nuts.
Clients with severe allergies should take this into consideration when placing an order.
The Most Important Policy
Celebrations should be fun, joyful, and full of sweet moments.
Creative Flour is here to make the process easy, creative, and memorable from the first idea to the final slice of cake.
✨ Creative Flour
Bold Cakes. Styled Parties. Unforgettable Moments.